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Claims

When it comes to managing your claims, precision is paramount. That means no unanswered questions, unconfirmed details or unnecessary delays. You need a dedicated partner to provide the accurate, prompt service and expertise to handle your most challenging claim administration and adjustment needs. At Precise Adjustments, a wholly owned company of Tokio Marine Highland, that’s the world-class service and industry-leading capabilities that our clients have come to know and expect.

Report a Claim
Call 800-627-7601

Simple and Easy
Claim Reporting

To file or check the status of a claim, call the Precise team. Each claim is assigned to a professional claim adjuster and monitored closely for service quality and accuracy.

TPA and Mediation Representation

As a third-party administrator, Precise offers end-to-end claims management, including expert mediation representation. We have the experience to satisfy your requirements, technology to expedite your claims, and the expertise to help you resolve claim challenges.

Damage Appraisals and Reinspections

We have the tools and experience to quickly perform damage appraisals. Whether you need short-form damage appraisals, re-inspections, or full loss adjustment services, you can count on Precise to deliver the service you need.

Experience, Expertise and Service You Can Support

Precise Adjustments is a wholly owned company of Tokio Marine Highland, a leading property and casualty underwriting agency and a subsidiary of Tokio Marine Kiln, one of the largest carriers in the Lloyd’s of London insurance market. Our experienced team of specialists and adjusters provide the highest caliber of customer service when you need it most. That’s the Precise advantage and our promise to you.

We manage your claims, every step of the way. Precise Adjustments provides industry-leading claim administration and adjustment capabilities with dedicated and experienced adjusters to ensure claims are handled promptly and fairly.

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Call for Easy Reporting

Call the Precise team to file or check the status of a claim. Each claim will be assigned to a professional claim adjuster and monitored closely for service quality and accuracy. For our lender-placed insurance clients, file a claim online through our iClient® portal.

Report a Claim
Call 800-627-7601
Photo of a couple talking in front of a boarded up business with palm trees and a parked truck on the road.

2021 Atlantic Hurricane Season: What You Should Know

The National Oceanic and Atmospheric Administration (NOAA) recently released its official 2021 Atlantic hurricane season outlook, again reflecting above-normal activity for the sixth year in a row. Forecasters are predicting a 60% chance of this season being above-normal, although they do not expect the storm activity to reach the historic levels of the 2020 season … Read more

Contact Us

Jeff Garretson
Chief Claims Officer

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Jeff Garretson joined Tokio Marine Highland in 2018 as Chief Claims Officer. In this role, Jeff is responsible for claim strategies and operations for Tokio Marine Highland’s wholly owned subsidiary, Precise Adjustments … Read more

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