Senior Leadership
Our management team consists of proven leaders with decades of experience in the insurance industry and a passion for building long-lasting partnerships with our clients.
![Norman-Heinrich-Website](https://www.tokiomarinehighland.com/wp-content/uploads/2023/05/Norman-Heinrich-Website.jpg)
Norman Heinrich
Chief Executive Officer
Norman is Chief Executive Officer of Tokio Marine Highland. With more than 35 years of experience in property and casualty insurance industry, he previously served … Read more.
![eric-wurmser Photo of Eric Wurmser.](https://www.tokiomarinehighland.com/wp-content/uploads/2020/06/eric-wurmser.jpg)
Eric Wurmser
Chief Operating Officer
As Chief Operating Officer, Eric is responsible for product development and digital distribution, claims, marketing and communications … Read more.
![linda-long Photo of Linda Long.](https://www.tokiomarinehighland.com/wp-content/uploads/2020/06/linda-long.jpg)
Linda Long
Chief Administrative Officer
As Chief Administrative Officer, Linda is responsible for the financial, legal, compliance and human resource activities of Tokio Marine Highland … Read more.
![Lauren Savage Web Photo of Lauren Savage.](https://www.tokiomarinehighland.com/wp-content/uploads/2021/06/Lauren-Savage-Web.jpg)
Lauren Savage
President, Private Flood Division
As President of the Private Flood Division, Lauren is responsible for the strategic leadership and oversight of the division’s operations, underwriting … Read more.
![Christiane Fischer Bio Photo of Christiane Fischer.](https://www.tokiomarinehighland.com/wp-content/uploads/2021/08/Christiane-Fischer-Bio-e1628193223148.jpg)
Christiane Fischer
President, Fine Art Division
Christiane Fischer is responsible for the strategic leadership and delivery of the division’s custom insurance solutions for the fine art market … Read more.
![kelly-cretti Photo of Kelly Cretti.](https://www.tokiomarinehighland.com/wp-content/uploads/2020/11/kelly-cretti-scaled-e1604252125379.jpg)
Kelly Cretti
President, Specialty Property Division
As President of the Specialty Property Division, Kelly is responsible for the design and delivery of products and services for financial institutions … Read more.
![art-lee Photo of Art Lee.](https://www.tokiomarinehighland.com/wp-content/uploads/2020/06/art-lee.jpeg)
Art Lee
Group General Counsel and Chief Compliance Officer
Art is responsible for overseeing, managing, and maintaining the company’s compliance management system … Read more.
![Nirav Shah 1_10_22 Photo of Nirav Shah.](https://www.tokiomarinehighland.com/wp-content/uploads/2022/01/Nirav-Shah-1_10_22.jpg)
Nirav Shah
Chief Analytics Officer
As Chief Analytics Officer, Nirav is responsible for setting and executing Tokio Marine Highland’s strategy to become a data-driven business … Read more.
![Pam McDermid web Photo of Pam McDermid.](https://www.tokiomarinehighland.com/wp-content/uploads/2022/05/Pam-McDermid-web-1.jpg)
Pam McDermid
Chief Human Resources Officer
As Chief Human Resources Officer, Pam McDermid is responsible for driving strategic talent and culture initiatives across the organization … Read more.
![tim-reilly Photo of Tim Reilly.](https://www.tokiomarinehighland.com/wp-content/uploads/2020/11/tim-reilly-scaled-e1604251860928.jpg)
Tim Reilly
Senior Director, Digital Distribution
As Senior Director of Digital Distribution, Tim is responsible for leading Tokio Marine Highland’s distribution strategy and delivering a common digital experience to enhance customer satisfaction … Read more.