This year’s hurricane season, which runs from June 1st through November 30th, is here. Although no major hurricanes have occurred yet this year, the 2025 season is still expected to have 13 to 19 named storms, and six to 10 of those will become hurricanes – according to the National Oceanic and Atmospheric Administration (NOAA).
Regardless of the forecast, it is still still vitally important to remain vigilant and prepared. Should a storm result in major damage, your clients need to know their options and have a plan in place ahead of time. Here are three things that customers should reflect on and be aware of in advance of any storm.
- Are my coverage limits adequate?
The first aspect to be aware of seems simple, but many times it can be unknown to clients: how much coverage do they actually have? Many times, people are unaware whether their current coverage is sufficient for what they lost. When they think they have more than they actually do, it results in a mismatch between expectations and what is delivered. Prevent this by helping your clients know what’s provided in their current policies!
- What exactly did I obtain coverage for?
The second tip for clients to reflect on is similar: what exactly did I buy coverage for? How does their policy work – do they have coverage for just the building structure, or do they have coverage or their personal property? It is highly important for them to understand these details in advance – we recommend customers do an annual checkup with their retail agency partners about their limits and how their policy works. Make sure the policy matches the actual needs for the property they have insured.
- Do I have a plan for my property?
Think deeply about what your clients will need to do after a storm – before the storm hits. Identify the insured property, and make sure they have a comprehensive list ready. Their potential claim will be processed much faster if they are able to provide detail on the items that are damaged. After a storm, there will never be enough resources to do all the work immediately. You want to ensure that your clients can be the best informed and best connected to those resources that they can possibly be – before the storm!
Help your clients review these three questions. If they have sufficient coverage for what they need, are ready to help in the claims process, and have a way to actually get the property fixes, their after-event experience will be tremendously better than others – and they will always have you to thank.
To learn more about Tokio Marine Highland’s comprehensive flood offerings or to have us quote your potential target risks, contact us at PrivateFloodSolution@tmhighland.com.